The old sales model says – ‘find out what your customer’s needs are, meet those needs with your product or service and you are guaranteed a sale’. Simple and to the point, but could it be there there is just that bit more to selling than that? Selling is an art in the skill of influence, and [...]

Company A’s main goal is to keep the head above the water, to survive the difficult times. And that is exactly what they are experiencing on daily basis in their business – a struggle for survival. Company B operates within the same economic times, even the same product market as Company A, yet their performance [...]

Are you launching/working to last? What is the difference between activity and productivity? What are the components of a successful business? Who comes first, the crew, the captain or the final destination? Is it all down to the product, the service, the customer or maybe the answer is the price? Are there certain principles of what [...]

Even the best crew needs leadership and direction on regular basis. It is nothing else but human nature, that every now and then our enthusiasm tends to drop, no matter how dedicated to the project or the job in general we are. It is human nature that we all need to feel understood, validated and [...]

The qualities, values and personality of the boss, be it the head of the company or a manager of a division, always directly translate not only into the general character of the company / division, but it also directly translates into their performance results. What are the key aspects of being a great, compelling boss? Is [...]

Having an important message to communicate, having a great idea or concept, even having the greatest intentions to present them well are no guarantee that they will be communicated in a way that will be clear and interesting, if not captivating to the audience. How many meetings, concepts, ideas have never come to fruition due to the inability of the [...]

(information on the course coming up)

Why is it that some companies seem to thrive regardless of any adverse market conditions, while others seem to have a difficulty staying above the water even when the seas are calm? Exactly what is the role of management in that process? What does it mean to manage effectively? Does management refer to people or [...]

To speak, does not always mean to be heard. The effectiveness of our communication is directly measured by the level of understanding it has created in the other person. Effective Communication is a skill, and as such it needs to be learned rather than taken for granted. There are so many levels of communication within [...]